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You are so amazing and professional. Super effective and warm and endearing. Thank you for being you! It takes a special person to do what you do!
Conflict facilitation participant
The afternoon [strategic planning] went so well because of what we did in the morning. The room changed. Attitudes changed. We were more positive, ready to work, and communicated what we wanted to work on. I didn’t feel the tension…I am beyond grateful. It was so well done, and so well worth it!
I view conflict management in a whole new way now. You diffused me and bought me some time. I shifted from seeing it as “a problem to fix” to “a situation to investigate”!
Susana served as a speaker coach for TEDxABQWomen…The best way I can describe her role is to call her a verbal acupuncturist. She has a way of getting to the core of an issue and working with it in the most thorough and effective way of almost anyone I know. Her knowledge and passion serves to make others more self-aware, more effective in their work, and more mindful of everyone around them. I am thankful to know her, and look forward to opportunities to work with her in the future.
Curator, TEDxABQ Women
The staff at La Vida, to this day, still refer to the training you gave us; it definitely had high-impact for our staff relative to cultural awareness and cultural competence.
Former COO, La Vida Felicidad, Inc.
Susana is compelling in terms of method, content, and ability to be nimble. She has a very clear proven approach that she can adapt to what shows up — she knows her stuff but is flexible and thinks on her feet. She practices what she teaches, and she can hear people. She engages people and broadens participation. She is impeccable in her practice, and timely in response to client needs. Very clear and easy to work with!
Executive Director, Albuquerque Health Care for the Homeless
I truly agree with your presentation which was very real and applicable. Your introduction of the “feminine values” …resonated as at times some of those values are viewed as weaknesses in men. The thought that the world would be a better place [with them] is without a doubt what is missing in business and life today. Many “wow” moments. Thank you as I could feel the passion throughout your presentation.
Market Manager, Walmart Stores, Inc.
Susana is mature, poised and exudes competence. She is a confident and capable facilitator who brings added value with her knowledge of group dynamics and sensitivity to racial difference. She did a great job holding our group accountable to discussing things in a constructive way. She showed great flexibility in responding to different developments during the day and allowed us to have some challenging discussions.
Executive Director, ACLU of New Mexico