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Doing Diversity Right

Diversity Consultants Are Healers, Not Magicians

consultants

I was on the phone with one of my favorite colleagues debriefing a recent client engagement. We’d done a series of focus groups for an organizational assessment and we’d gotten some fantastic data and comments. “They’re such a great client!” my colleague exclaimed. I enthusiastically agreed. That exchange got me […]

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What Makes Someone Latinx? It’s More Than Just DNA

multi-identity Latinx

Camila, a successful professional, grew up in Buenos Aires with an Argentinian mom and a Guatemalan dad. Her native language is Spanish, and she dances tango and sips yerba mate. But when asked about her cultural identity, “Latina” is not her first answer. “Because my grandparents are European Jews who […]

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The 4 Keys to Being a Best-in-Class D&I Professional

professional

“How can I do what you do?” asked a bright young woman on the phone one spring morning. She enthusiastically described how she’d studied and experienced various cultures and was inspired to do work that makes a difference. She’d read some of my articles, saw me speak and felt a […]

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8 Things to Expect From a Highly Competent Diversity Consultant

diversity consultant

For 20 years, I’ve been a diversity consultant and trainer — as an internal employee, subcontractor for other firms and president of my own company. Aside from providing excellent value to my clients, my goal has been to improve the reputation of my field by raising the bar on what […]

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Eliminating What’s ‘Offensive’ Isn’t the Goal of an Inclusive Workplace

offensive

There’s good news and bad news about our current preoccupation with eliminating offensive language and behaviors from the workplace. The good news is that the feelings and experiences of a wider swath of humanity matter more now. Women, people of color, LGBTQ individuals, immigrants and folks with disabilities are no […]

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Sending All Employees to Racial Bias Training Unlikely to Solve Starbucks’ Problem

Starbucks

Once again, someone in an organization made a poor behavior choice whose harmful consequences were recorded and made public. This time it was coffee giant Starbucks, and once again, people are freaking out. Starbucks is freaking out so much, the company is investing millions of dollars to close 8,000 stores […]

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When Diversity Training Is a Waste of Time and Employers’ Money

I may be the only diversity trainer who is often anti-diversity training. It’s not because I don’t enjoy what I do. It’s not because I’m no good at it. It’s because half the leaders who contact me for diversity training don’t need it. Thousands of dollars and dozens of hours […]

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5 Proven Strategies to Guarantee Your Diversity Initiative Produces Results

diversity

Intent does not equal impact. Time and again I see organizations with good intentions embark on an enthusiastic endeavor to increase diversity in their workplace. Time and time again I also see their nonexistent to negative impacts, from failure to create lasting positive change to crash-and-burn disasters rife with unproductive […]

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