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Susana Rinderle, MA, ACC

President of Susana Rinderle Consulting, LLC, speaker, author, coach and diversity & inclusion expert

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Do you need expertise + experience + engaging personality?

I help leaders and organizations solve a pressing problem or go from good to great through the power of inclusive leadership and effective communication.

I am an evolutionary, change agent, speaker, author and coach.  I help leaders and organizations solve a pressing problem or go from good to great through the power of inclusive leadership.  I also coach women, people of color and Millenials to greater clarity, confidence, direction and influence in a life or work area that matters to them.  A native of Los Angeles, I’ve spent 25 years garnering meaningful results for employers and clients across the U.S. and abroad in multiple sectors including nonprofit, corporate, healthcare, education and government.  I feel most alive during moments of awe, awwwww!, ah-HA! and ha-ha-ha! – and facilitating such moments for others.  I’m proud to have been featured at TEDxABQ 2012 speaking on “Diversity is Necessary for Human Evolution”.        

I envision a world where every person receives all the knowledge and skills necessary to live their healthiest, happiest life, and fully contribute their unique gifts for personal and collective benefit.  My life purpose is to learn and grow as much as possible and help others do the same, moving human evolution forward.  My four innate superpowers are insight, empathy, humor and problem solving – which help me realize that purpose.  Descended from a long line of oddballs and creatives, I’m both artist and scientist, and a big picture thinker with an eye for detail.  I’m equally at home contemplating the forest and digging in the weeds, so to speak.  I relish my identities as chameleon, stereotype buster and injector of whimsy.

I was the co-founder and first Manager of Diversity, Equity & Inclusion for University of New Mexico Hospitals (UNMH).  I participated in the Disparities Leadership Program through the Disparities Solutions Center at Massachusetts General Hospital, and co-authored an award-winning diversity strategic plan.  At UNMH I oversaw all health equity activities and cultural competence training.  I started the LGBT Collaborative, founded and staffed the Health Literacy office and managed the 20-employee Interpreter Language Services department. Shortly after I left, UNMH was recognized as one of the Top 10 Hospital Systems by DiversityInc, and in 2014 was recognized as a Leader in LGBT Healthcare Equality 

I’m known among my clients and workshop participants for being competent, knowledgeable, engaging or warm, passionate, effective, impeccable, and having high integrity.  I’ve been called “a walking encyclopedia” and said to “push people, but gently.”  

Learn more about Susana's approach to working with clients!

Education

I hold a B.A. in sociology from UCLA and studied history, art and social science at UNAM in Mexico City.  I completed an M.A. in intercultural communication at UNM and conducted my Master’s thesis research in Mexico on conflict in mixed (Mexican and U.S.) marriages.  In the late 90’s I managed an international business graduate program for the Universidad Autónoma de Guadalajara and conducted a feasibility study for the program’s expansion.  As a consultant to Hewlett-Packard de México, I influenced the international business development and intercultural effectiveness of the Latin American International Procurement Operation. 

I’m an Associate Certified Coach (ACC) credentialed by the International Coach Federation, and completed rigorous Certified Professional Coach (CPC) training through Leadership that Works.  My coaching has facilitated numerous successes for my clients, including improved team relationships and productivity, greater clarity and confidence, more effective decision making and “leading the way [they] always imagined.”   

Writing

A former journalist, I’m now a regular contributor to The Huffington Post, Workforce Magazine and formerly Diversity Executive, and my articles have appeared in Training Magazine and Diversity Best Practices.  I’ve published pieces on racial identity, Mexico and U.S. Latinos in commercial magazines such as Black Diaspora, Latin Style, Interrace, Native Americas, and Sacramento News & Review.  My academic research, mostly on Hispanic/Latino identity labels, has appeared in the Journal of Communication Inquiry, International and Intercultural Communication Annual, The Howard Journal of Communications, The SAGE Handbook of Conflict Communication and Latinos and Latinas in US History and Culture: An Encyclopedia.


Beyond the bio

Outside of work I feel most alive hiking in wild places, singing soulful music with soulful people (in English or Spanish), dancing hip hop or UJAM to a sick beat, savoring incredible food and conversation with exceptional people, caring for vulnerable humans and animals, and bellylaughing.   In my non-work time you may also find me lifting weights, watching sci fi, reading non-fiction or listening to funny podcasts about science and politics.  I’m a former top tier slam poet (New Mexico), and medal-winning competitive runner.  My current goals are to join an R&B-flavor a capella group and try my hand at stand up comedy!

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