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“I’m now leading the way I always envisioned, because of the tools I learned from working with you. My team has gelled and I’m confident in their ability to handle our high-stakes projects while I’m out on leave. I even look forward to our staff meetings! I now own more of the conversation with my boss and take the initiative with my peers in my areas of expertise – even though I’m the youngest leader. Your coaching me has benefitted them in ways they’ll never know!”
Cathryn O’Malley, MBAAdministrative Director, Organizational Effectiveness and Transformation - Akron Children’s Hospital
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“Coaching built my confidence that people do want to hear from me and value my opinion, and that doing so makes the company better. You brought insights that hit home in a way that became a permanent part of me, and I have already shared these perspectives with others. This allows me to coach others more effectively! You’re the perfect balance of guiding self-examination, providing direct insights and holding me accountable on actions.”
Matt TurnsManager; Planning, Programs & Analytics - Chevron, Global Diversity
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“The best part of working with Susana was she provided me with a focused and strategic approach to coaching, building leadership, restructuring business operations for an effective result, navigating conversations and work initiatives to make considerations for diversity, equity and inclusion. Susana was my "thought partner" and worked with me on SMARTIE Goals, and provided much needed direction/coaching in a hostile work environment. She deserves much more praise and thank than I can ever give her!! Susana is what the world needs and I was truly blessed that my employer found her and I was able to have time to learn from her. She is invaluable.”
Arleicka ConleySection Director, Finance and Accounting - Metropolitan Transportation Commission (MTC)
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“My problems are still there, but I learned how to handle them better. In coaching, I was able to say things out loud and get the perfect questions to get a different way of thinking! In just 10 sessions, I'm a better version of me.”
European male, software engineer - tech company
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“I think you are an incredible human and I am so thankful to have had the opportunity to work with you. I gained the confidence in myself to know that I can trust my gut, I'm not completely incompetent, and I generally know what I'm doing. You have had such a profound impact on my life in so many ways - not just with my leadership.”
Kristin Halverson, NBCTLead Curriculum Designer, Education to the Core
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“Susana helped me work through larger things: Did I need to fundamentally change myself and my leadership? Or did I need to accept and celebrate who I am, and my natural leadership style? She also helped me come up with sustainable solutions and strategies for day-to-day issues. Being from a country where people are reserved with positive feedback, Susana's enthusiastic praise was refreshingly welcome and reinforced the progress we made together.”
Tamsin Bicknell-MorelConsultant Midwife - Homerton Healthcare, UK
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“Before our sessions, I would have been quick to acquiesce. I do speak up more now -- I know my opinion and my plan. I'm standing and answering. I'm allowing myself to stand naked, and not back away.”
white male, design engineer & team lead - tech company
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“Susana is very forthcoming with praise, which works very well for me. Because she's a truly skilled listener, she's a driving force behind my recent personal and professional growth after a period of acute mental illness. There were some aspects of my personality that I was afraid to show in coaching, but letting them out proved to be deeply beneficial. She helped me feel safe doing that.”
Emmett ButlerDirector of Engineering - Automattic
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“Susana’s experience enables her to get to the root of the matter quickly without you feeling shoved or pushed. She demonstrates superb listening and empathy skills to support your work. And she is clear that it is the client’s work. I was so happy that she followed up in a timely manner — that helped me keep myself accountable as well.”
Jillian GonzalesManager, Workforce Education and Development - TriCore Reference Laboratories
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“The best part about working with Susana was being able to talk openly and honestly and work through my crazy brain! She was a great sounding board for things and helped me really work through them with work and personal subjects. I also really liked her style and when she would put on her mentor hat for me - it was helpful to hear from someone so experienced of how to handle situations and learn from that.”
Krista O'MalleyAssociate Director, Office Development & Management - Freshly
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“Susana’s coaching has hugely impacted me in my own experience of clarity and authenticity, and amplified my ability to make the impact and create the results I want. She is highly intuitive, graceful in her skills and has a depth of experience, perspective and context to bring to the coaching situation. I highly recommend her as your coach to be better positioned to get the results you care about and are committed to.”
Primitivo Rojas-Cheatham, MPHTraining Manager, Business Operations - BioMarin Pharmaceutical Inc.
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“I felt powerless. Our session helped me believe I can create clarity in the midst of change. I don’t have to give in. I can take a beat, create clarity and space … for myself.”
Latina manager, product operations - tech company
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“Your keen and supportive conversation has shifted mountains for me! I moved from feeling alone and sorry for myself to ignited and inspired – you are incredible at doing this! Your ability to see what’s needed to be said in the moment not only provided deep insight but I am now in action and miles away from the struggles I felt. Instead of pity for myself and ‘being stuck’ I’m determined to fail quickly and not make it mean anything about who I am or my abilities.”
Chris MontoyaSelf-Discovery, Change & Adult Education Consultant - Catalyst Workshops
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“I had no one else to talk to. It was nice having a third party with no stake that actually listened. Letting things out is such a relief of pressure in my head, and my body feels it too. It’s new to sit down and talk about stuff. I used to always keep it in.”
white male manager, finance - manufacturing company
