I offer four solutions for workplace coaching:

Executive & Leadership Coaching

“Leadership and Diversity” Coaching

Coaching Skills Training for Leaders

In the workplace, my ideal clients are:

  • Middle managers and frontline supervisors
  • New leaders, or leaders in transition
  • Members of underrepresented groups (women, BIPOC, LGBTQI*, Gen Y and Gen Z, neurodivergent, immigrants)
  • High potential and early career professionals
  • Changemakers – those striving to improve the world, or their organization
  • Professionals struggling with confidence and/or communication
  • Professionals struggling with stress, anxiety or resilience
View Coaching FAQs

I’ve successfully coached individuals at the following levels:

  • Individual contributor/high potential
  • New leader and newly promoted leader
  • Frontline Supervisor, Team Leader
  • Middle Manager
  • Regional Manager/Director
  • Executive Director
  • Senior Vice President

I’ve successfully coached individuals in the following industries:

  • Health care
  • High tech (hardware and software)
  • Education
  • Financial services
  • Nonprofit management
  • Entrepreneurship
  • Manufacturing

Executive & Leadership Coaching

In addition to my 12 years of coaching experience, I bring deep and diverse professional experience to my coaching. I’ve spent 30 years garnering results for my employers and clients across the globe in multiple sectors (nonprofit, corporate, healthcare, education and government). I’m a TEDx Speaker and published in multiple commercial and academic publications. I was the co-founder and first Manager of Diversity, Equity & Inclusion for University of New Mexico Hospitals. I was the President of Susana Rinderle Consulting, LLC for 20 years, and a former Principal Consultant for Korn Ferry. (You can read more about me in my bio!)

I’m a Certified Professional Coach (CPC), a Professional Certified Coach (PCC) credentialed by the International Coaching Federation (ICF), and a Certified Facilitator of The Resilience Toolkit. According to the 2022 ICF Global Consumer Awareness Study, clients who worked with an ICF Credential-holder were more likely to be satisfied with their coaching experience and recommend coaching to others, and 85% of coaching clients reported that it was important for coaches to hold a credential. Discerning clients prefer to work with certified and credentialed professional coaches because we undergo extensive training and evaluation to be certified, and are held to the professional standards of the ICF Code of Ethics.


After coaching, my clients report improved team relationships and productivity, greater clarity and confidence, more effective decision making and “leading the way [they] always imagined.” I’m known for being knowledgeable, warm, funny, passionate, impeccable, and having high integrity.


“Leadership and Diversity” Coaching

My first career was in diversity equity and inclusion (DEI), so I also specialize in equipping leaders to be more effective leading “diverse” reports and teams, and more successful communicating effectively across differences. I’m also skilled at facilitating excellence and effectiveness in those changemakers leading DEI efforts in their organizations, and in employees or managers who are members of historically marginalized groups like women, people of color and younger professionals. Not only am I a trained and credentialed coach, I’ve been there myself! I’ve led diverse teams and headed the DEI initiative at a major state organization. Read my bio for more information about my background related to diversity and leadership coaching.

diversity consultant

Coaching Skills Training for Leaders

Discerning leaders are realizing more every day that a “coach approach” to leading and communicating is far more effective than old-school “command and control” or “seagull” approaches. A trained, experienced coach can guide you, your team, or your organization to greater comfort and skill around curiosity, powerful questions, and equitable communication. Recent research indicates that such an approach has a positive effect on manager-employee relationships and employee engagement.

Not sure if coaching is right for you or your organization?

Check out these resources to hear how coaching provides a huge return for coachees and organizations:

Learn more about coaching, my style and my qualifications in my coaching FAQs.

If you’re interested in resilience building and stress management, check out my Wellness Warrior offerings!

View Coaching Packages!

Read more about me in my bio!

What people are saying about my coaching

Susana helped me work through larger things: Did I need to fundamentally change myself and my leadership? Or did I need to accept and celebrate who I am, and my natural leadership style? She also helped me come up with sustainable solutions and strategies for day-to-day issues. Being from a country where people are reserved with positive feedback, Susana's enthusiastic praise was refreshingly welcome and reinforced the progress we made together.

Tamsin Bicknell-MorelConsultant Midwife - Homerton Healthcare, UK

Coaching built my confidence that people do want to hear from me and value my opinion, and that doing so makes the company better. You brought insights that hit home in a way that became a permanent part of me, and I have already shared these perspectives with others. This allows me to coach others more effectively! You’re the perfect balance of guiding self-examination, providing direct insights and holding me accountable on actions. I’m proud not only that I achieved my initial goals for coaching, but that I was able to explore additional topics in detail which have made me a more effective leader.

Matt TurnsManager; Planning, Programs & Analytics - Chevron, Global Diversity

The best part of working with Susana was she provided me with a focused and strategic approach to coaching, building leadership, restructuring business operations for an effective result, navigating conversations and work initiatives to make considerations for diversity, equity and inclusion. Susana was my "thought partner" and worked with me on SMARTIE Goals, and provided much needed direction/coaching in a hostile work environment. She deserves much more praise and thank than I can ever give her!! Susana is what the world needs and I was truly blessed that my employer found her and I was able to have time to learn from her. She is invaluable.

Arleicka ConleySection Director, Finance and Accounting - Metropolitan Transportation Commission (MTC)

I’m now leading the way I always envisioned, because of the tools I learned from working with you. My team has gelled and I’m confident in their ability to handle our high-stakes projects while I’m out on leave. I even look forward to our staff meetings! I now own more of the conversation with my boss and take the initiative with my peers in my areas of expertise – even though I’m the youngest leader. Your coaching me has benefitted them in ways they’ll never know!

Cathryn O’Malley, MBAAdministrative Director, Organizational Effectiveness and Transformation - Akron Children’s Hospital

I think you are an incredible human and I am so thankful to have had the opportunity to work with you. I gained the confidence in myself to know that I can trust my gut, I'm not completely incompetent, and I generally know what I'm doing. You have had such a profound impact on my life in so many ways - not just with my leadership.

Kristin HalversonNBCT Lead Curriculum Designer, Education to the Core

Before our sessions, I would have been quick to acquiesce. I do speak up more now -- I know my opinion and my plan. I'm standing and answering. I'm allowing myself to stand naked, and not back away.

white maledesign engineer & team lead - major tech company

Ready to explore working together?

Contact me to book a complimentary call to explore solutions for you or your team!

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