According to the International Coach Federation, “Mentor Coaching for an ICF Credential consists of coaching and feedback in a collaborative, appreciative and dialogued process based on an observed or recorded coaching session to increase the coach’s capability in coaching, in alignment with the ICF Core Competencies.”

As a Professional Certified Coach (PCC) I’m qualified to provide mentor coaching to coaches seeking to complete the ACC or PCC credential path. And I love doing it! With 250+ hours of experience working with nearly 100 mentees, mentor coaching combines my love of coaching with my love of teaching.

I provide mentor coaching to individuals and groups. I also served students of two coach training programs run by women of color:


Here are some rules from the ICF…

  • Mentor coaching should take place over a minimum of three months. This allows the mentee time to integrate the feedback, reflect, practice their skills and grow.
  • At least three of the 10 required mentoring hours must be one-on-one coaching with the mentor.
  • Group coaching may count for a maximum of seven hours towards the mentoring requirement. The group being mentored may not consist of more than 10 participants.

If you’d like to learn more about ICF’s requirements, or read about the Mentor Coach Duties and Responsibilities, visit ICF’s webpage on mentor coaching. You can use the following links to download the current ICF Core Competencies, ICF Code of Ethics, and view the ICF video series for both. Also, you may enjoy this comprehensive article I wrote: All About Coaching: Certified, Credentialed, or Accredited? Oh My!

More about me, your Mentor Coach!

Hi! I’m Susana Rinderle, MA, PCC. As a Transformational Life & Leadership Coach, I facilitate self-discovery and meaningful breakthroughs in my clients, who then experience greater confidence, clarity, direction and purpose in work and life. My four innate superpowers are insight, empathy, humor and problem solving! Descended from a long line of oddballs and creatives, I’m both artist and scientist, and a big picture thinker with an eye for detail.

My first career was in diversity, equity, inclusion (DEI), and leadership development, where I spent nearly 30 years garnering meaningful results for employers and clients as an internal subject matter expert, organizational leader, and external consultant. I worked across the U.S. and abroad in multiple sectors including nonprofit, corporate, healthcare, education and government.

I am a Professional Certified Coach (PCC) and Certified Facilitator of The Resilience Toolkit. I held a university position in Guadalajara, Mexico, and was the co-founder and first Manager of Diversity, Equity & Inclusion for University of New Mexico Hospitals. For twenty years, I was the President of Susana Rinderle Consulting, LLC, and I’m a former Principal Consultant for Korn Ferry in the leadership development practice. I’m a former TEDx speaker, and my articles have appeared in Workforce Magazine, The Huffington Post,,, Diversity Executive, Training Magazine, and Medium as well as academic journals.

To coaches I offer Mentor Coaching and training in Trauma-Informed Coaching. To clients, I offer life coaching and four types of workplace coaching: Individual, Executive/Leadership, “Leadership and Diversity” Coaching, and Coaching Skills Training for Leaders. My coaching has led to client successes including improved team relationships and productivity, greater clarity and confidence, more effective decision making and “leading the way [they] always imagined.”

You can learn more on my About Me page, and my coaching page.

My Mentor Coaching options include…

  • Group Mentor Coaching: 8 hour-long sessions for a total of 7 mentor coaching hours (the first session is for foundation laying and community building). These sessions will be held at the same day and time for 8 consecutive weeks on Tuesdays or Wednesdays, excluding holidays. Each week we will focus on 1-2 of the 11 ICF Core Competencies. Participants will (1) coach each other, (2) provide self-feedback, (3) offer peer feedback, and (4) receive feedback from me.
  • Individual Mentor Coaching: One-hour sessions, each of which counts towards the one-on-one mentor coaching requirement. In each session, you will (1) identify which competency you want to focus on most, (2) coach me, (3) provide self-feedback, (4) receive feedback from me, and (5) identify your next steps for further development.
  • Drop-in Coach Mentoring/Supervision: Monthly one-hour sessions that provide a low-investment opportunity to hone skills and connect with other coaches. Register for the next one on my events page.

Please contact me for current investment levels (pricing)!


What coaches say about my Mentor Coaching

Susana's mentor coaching provided me with real-world. authentic client scenarios, which I felt put my coaching abilities to the test. I felt that Susana brought a depth of experience, caring, and value to each of our interactions. I think Susana should continue doing exactly what she does, and really lean into her strengths which are empathy, relationship building, and exceptional communication.

Jennifer Bramble, MPAChief People Officer - Chalkbeat

Susana's energy and humanity made time with her so fulfilling, and the specificity of her feedback was immensely helpful in my skill development and practice as a coach.

Lucerito OrtizAssociate Partner - Promise54

Susana, your leadership and teaching were exceptional and I learned so much from my time with you. You fostered a warm and engaging space dedicated to quality and learning while holding respect and dignity for each group member. I felt safe even when we were exploring areas of opportunity and growth. You made it fun, challenging, and connected. Thanks so much for your heart and your dedication to helping us all be better coaches!

Anita Swartley, MALoss Coach, Mosaic Restorative Coaching

Susana is brilliant. I would prefer to have more time with her as my Mentor Coach. Her wisdom and dedication to others is something that cannot be overlooked. Susana, please keep supporting people and community - we all need you!

Joel Rodriguez, EdDWing Human Resources Advisor - Air National Guard

Susana was very thoughtful and attentive to detail in her approach to providing coaching feedback. I felt as though I had 100% of her attention and her suggestions were relevant and helpful. I will be a better coach because of her input. Susana is a seasoned pro and I thoroughly enjoyed working with her.

Kristi PlainVice President, Global Talent - Brasscraft Manufacturing Company

I'm very impressed with Susana's ability to not only be in the moment as the client, but to catch so many aspects of what I was doing or not doing. That is invaluable feedback I've never gained to that level of detail and depth in my career. And she always finds positive things to highlight, even when my coaching may not have been its best. The feedback and experience I received is something I wish I had received early in my career to help me be a better leader.

Karl-Arne HegewaldVP of Network Infrastructure - Windstream Communications

Susana's passion for learning and growing our skills as coaches is inspiring and motivating. I left the experience with a renewed connection and commitment to my own growth.

Lorie Alveshere Sommer, ACC CPCCCoach, Facilitator, Trainer

I gained so much! Susana created a space that was trusting so that I felt completely comfortable to truly practice my coaching. Instead of being nervous, I looked forward to our conversations because I knew I would learn and grow from them in a judgment-free space.

Saya PowellDirector, People and Culture - Leading Educators

I appreciated her openness and patience during our mentor coaching sessions. The issues she brought in were complex and required a certain degree of humility and trust. I also appreciated her direct, concrete feedback after each coaching session, about what worked and also ways that I could improve moving forward. I feel that my own skills as a coach developed and grew over the three sessions I had with Susana.

Veena PankajDirector - Innovation Network

Susana was an excellent mentor coach. The best part of working with her were her candid and specific advice on improvements to my approach to coaching. She was both professional and personable which is consistent with my style.

Julius Green, CPABusiness Fellow - Villanova School of Business

Tremendously supportive environment to learn, grow, try new things. That, paired with her highly attuned feedback, supported me tremendously. I have been coaching for about three years now (mostly untrained) and I felt a pivotal acceleration in my growth as a coach through working with Susana.

Dawn AlbertConsultant - Promise54

Susana forced me outside my comfort zone and created a safe place for me to grow. She is genuine, honest, and very caring. Although I struggled at times with the difference between coaching and mentoring, she was able to create a clear picture between the two for me. She helped me see that with compassion, respect, and care. I think she is a credit to the profession. Her mentorship meant a lot to me.

Abbas MontoyaHuman Resource Advisor - Colorado Air National Guard

Susana kept it H.O.T. (Honest, Open, Transparent) when serving as a client and when providing constructive feedback.

Moriah Washington, MPADirector, Community Engagement - NYC Emergency Management

The feedback Susana offered was extremely helpful in my development as a coach. Her style is approachable, yet no nonsense. She also helps you work on the specific areas you deem important.

Chandra West-Alston, EdD, MBAAssociate Vice Chancellor, Human Resources - University of TN Health Science Center

You are a natural mentor coach, Susana! I loved your approach, the structure, the thought put into every element of the group mentor coaching experience. I knew what was expected of me, and it felt as though there was open communication for my input and feedback. After the group mentor coaching experience, I am a better coach!

Ildikó OraveczExecutive Coach, Facilitator, Author of "Tribal Abundance"

I really liked how Susana celebrates your wins, gives you an opportunity to reflect on what went well/could have been better during the session and provides you with constructive feedback. We connected during each session, and I'm grateful to have received Mentor Coaching from her. Susana, keep helping others achieve their full potential.

Kimberly Washington, MBA, CDPDiversity, Equity and Inclusion Manager - Mississippi Power Company

The best part of working with Susana was her astute, specific, and thoughtful feedback. I found her mentorship to be detailed, clear, and very helpful in pinpointing spots where I could improve to both meet requirements of the certification as well as go above and beyond.

Andrew GreeniaConsultant - Promise54

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