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“Susana's mentor coaching provided me with real-world. authentic client scenarios, which I felt put my coaching abilities to the test. I felt that Susana brought a depth of experience, caring, and value to each of our interactions. I think Susana should continue doing exactly what she does, and really lean into her strengths which are empathy, relationship building, and exceptional communication.”
Jennifer Bramble, MPAChief People Officer - Chalkbeat
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“Susana, your leadership and teaching were exceptional and I learned so much from my time with you. You fostered a warm and engaging space dedicated to quality and learning while holding respect and dignity for each group member. I felt safe even when we were exploring areas of opportunity and growth. You made it fun, challenging, and connected. Thanks so much for your heart and your dedication to helping us all be better coaches!”
Anita Swartley, MALoss Coach, Mosaic Restorative Coaching
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“I'm very impressed with Susana's ability to not only be in the moment as the client, but to catch so many aspects of what I was doing or not doing. That is invaluable feedback I've never gained to that level of detail and depth in my career. And she always finds positive things to highlight, even when my coaching may not have been its best. The feedback and experience I received is something I wish I had received early in my career to help me be a better leader.”
Karl-Arne HegewaldVP of Network Infrastructure - Windstream Communications
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“Susana was very thoughtful and attentive to detail in her approach to providing coaching feedback. I felt as though I had 100% of her attention and her suggestions were relevant and helpful. I will be a better coach because of her input. Susana is a seasoned pro and I thoroughly enjoyed working with her.”
Kristi PlainVice President, Global Talent - Brasscraft Manufacturing Company
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“Susana holds the paradox of nuance and clarity with a lot of precision. I had resistance around the ICF approach because of my own fears and stories that it was corporate-focused and lacked a lens that interrupts inequitable, status quo norms and dynamics. She was able to translate the ethics and standards in a way that highlighted their value while also being explicit about how we can bring them to life without reinforcing inequitable norms. Susana very effectively bridged the ICF expectations and my values as a coach.”
Allison McManisExecutive and Life Coach, Confluent Health
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“Susana is brilliant. I would prefer to have more time with her as my Mentor Coach. Her wisdom and dedication to others is something that cannot be overlooked. Susana, please keep supporting people and community - we all need you!”
Joel Rodriguez, EdDWing Human Resources Advisor - Air National Guard
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“The feedback Susana offered was extremely helpful in my development as a coach. Her style is approachable, yet no nonsense. She also helps you work on the specific areas you deem important.”
Chandra West-Alston, EdD, MBAAssociate Vice Chancellor, Human Resources - University of TN Health Science Center
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“Susana kept it H.O.T. (Honest, Open, Transparent) when serving as a client and when providing constructive feedback.”
Moriah Washington, MPADirector, Community Engagement - NYC Emergency Management
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“Being mentor coached by Susana was a game-changer. Her teaching, modeling, and gracious feedback helped me understand the power of inquiry, enabling me to gain both skill and confidence in how I support my clients. I'm grateful for the gift of her insight.”
Andrea ScottTransition Coach - Journey Coaching
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“Susana was an excellent mentor coach. The best part of working with her were her candid and specific advice on improvements to my approach to coaching. She was both professional and personable which is consistent with my style.”
Julius Green, CPABusiness Fellow - Villanova School of Business
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“You are a natural mentor coach, Susana! I loved your approach, the structure, the thought put into every element of the group mentor coaching experience. I knew what was expected of me, and it felt as though there was open communication for my input and feedback. After the group mentor coaching experience, I am a better coach!”
Ildikó OraveczExecutive Coach, Facilitator, Author of "Tribal Abundance"
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“I really liked how Susana celebrates your wins, gives you an opportunity to reflect on what went well/could have been better during the session and provides you with constructive feedback. We connected during each session, and I'm grateful to have received Mentor Coaching from her. Susana, keep helping others achieve their full potential.”
Kimberly Washington, MBA, CDPDiversity, Equity and Inclusion Manager - Mississippi Power Company
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“Tremendously supportive environment to learn, grow, try new things. That, paired with her highly attuned feedback, supported me tremendously. I have been coaching for about three years now (mostly untrained) and I felt a pivotal acceleration in my growth as a coach through working with Susana.”
Dawn AlbertConsultant - Promise54
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“Susana forced me outside my comfort zone and created a safe place for me to grow. She is genuine, honest, and very caring. Although I struggled at times with the difference between coaching and mentoring, she was able to create a clear picture between the two for me. She helped me see that with compassion, respect, and care. I think she is a credit to the profession. Her mentorship meant a lot to me.”
Abbas MontoyaHuman Resource Advisor - Colorado Air National Guard
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“Susana modeled excellent coaching and coach mentoring practices. She is wise, inspiring, fun, a clear and thoughtful communicator, and caring. I learned about new concepts in the process--and really appreciated the experience.”
Diane Bailey-BouletLeadership Coach and DEI Champion, Scale Excellence LLC
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“I gained so much! Susana created a space that was trusting so that I felt completely comfortable to truly practice my coaching. Instead of being nervous, I looked forward to our conversations because I knew I would learn and grow from them in a judgment-free space.”
Saya PowellDirector, People and Culture - Leading Educators
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“I appreciated her openness and patience during our mentor coaching sessions. The issues she brought in were complex and required a certain degree of humility and trust. I also appreciated her direct, concrete feedback after each coaching session, about what worked and also ways that I could improve moving forward. I feel that my own skills as a coach developed and grew over the three sessions I had with Susana.”
Veena PankajDirector - Innovation Network
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“Susana's passion for learning and growing our skills as coaches is inspiring and motivating. I left the experience with a renewed connection and commitment to my own growth.”
Lorie Alveshere Sommer, ACC CPCCCoach, Facilitator, Trainer
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“The best part of working with Susana was her astute, specific, and thoughtful feedback. I found her mentorship to be detailed, clear, and very helpful in pinpointing spots where I could improve to both meet requirements of the certification as well as go above and beyond.”
Andrew GreeniaConsultant - Promise54
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“Susana's energy and humanity made time with her so fulfilling, and the specificity of her feedback was immensely helpful in my skill development and practice as a coach.”
Lucerito OrtizAssociate Partner - Promise54
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“I think Susana is a fabulous coach in every way, from the chemistry call to the final coaching session. She is prompt, thorough, thoughtful, and with her seasoned coaching skills drives continuous improvement in her mentees' coaching. She provides honest, direct yet kind feedback to support her mentees in becoming better coaches.”
Brooke UeberrothOwner, BMU Advisors, LLC
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“The best part of working with Susana is her precision in listening which she uses to celebrate your current skill levels and illuminate areas for improvement. She uses your own words to trigger your learning and help you increase your coaching competencies. My #1 benefit was recognizing my predisposition to want to join the client in co-creating solutions (from my career as a consultant/mentor) which diverges from coaching. Thanks to that insight, I am re-designing my mix of services so I can provide both.”
Carole Berkson-RossPrincipal, coAction Associates
