The 4 Keys to Being a Best-in-Class D&I Professional
“How can I do what you do?” asked a bright young woman on the phone…
Susana RinderleNovember 29, 2018
When Dealing With D&I Naysayers, Avoid These 3 Pitfalls
It’s tempting to focus on the naysayer. It’s easy to give those loud voices of…
Susana RinderleOctober 19, 2018
8 Things to Expect From a Highly Competent Diversity Consultant
For 20 years, I’ve been a diversity consultant and trainer — as an internal employee,…
Susana RinderleJuly 11, 2018
Eliminating What’s ‘Offensive’ Isn’t the Goal of an Inclusive Workplace
There’s good news and bad news about our current preoccupation with eliminating offensive language and…
Susana RinderleJune 18, 2018
Think You Need Cultural Sensitivity Training? Think Again
I’ve been getting more requests for cultural sensitivity training lately. The scenario is almost always…
Susana RinderleMay 10, 2018
Sending All Employees to Racial Bias Training Unlikely to Solve Starbucks’ Problem
Once again, someone in an organization made a poor behavior choice whose harmful consequences were…
Susana RinderleApril 19, 2018
Empire in Decline: Time for Radical Imagination and Purposeful Action
In recent weeks I have become convinced of an inconvenient truth: not only is the…
Susana RinderleApril 11, 2018
Inclusion Doesn’t Mean Including Everything and Everyone
It’s a normal learning process for humans to apply our latest discovery to everything we…
Susana RinderleMarch 28, 2018
We Need More Tolerance for Error in Diversity & Inclusion Work
Not long ago, I made a painful mistake. I was co-facilitating a workshop for a…
Susana RinderleMarch 14, 2018
When Diversity Training Is a Waste of Time and Employers’ Money
I may be the only diversity trainer who is often anti-diversity training. It’s not because…
Susana RinderleFebruary 22, 2018









